1. Please NOTE we DO NOT do ”Colour boost/ Touch up” treatments on other technician’s work. Full price will be charged, unless there is a special promotion offered at that time.
  2. Appointment only confirmed when deposit paid, no spaces will be kept.
  3. Please arrive on time and please respect the minimum requirement in the Medical History form- no Aspirin and other blood thinning medicine minimum 24h before the treatment, no Coffee/ Black Tea minimum 3h before the treatment.
  4. If you are late more than 15 minutes to your appointment, it will be at the practitioner’s discretion to decide if you can go ahead with your treatment  that day. There can be no refunds on pre-paid treatment.
  5. Please NOTE every time you are late to your appointment it affects the rest of the appointment times after yours. If you are more than  30 minutes late to your appointment you might loose your Booking. Fee and need to reschedule your appointment for another date as well as pay new Booking Fee towards the new appointment reservation.
  6. If you have booked and wish to change or reschedule your appointment the DISCOUNT WILL NOT BE APPLIED NEXT TIME.
  7. We would kindly ask that you do not bring small children/babies to your treatment appointment, unless someone can watch them in the waiting area outside the treatment room. We cannot focus on the procedure and constantly be interrupted. Likewise, if you do come accompanied by other adults, kindly note they will have to wait in the area outside the treatment room.
  8. Booking Fee will be required to secure your booking and non-refundable,non-exchangeable,non-transferable.
  9. Terms end conditions for gift vouchers please find in Gift Voucher section.

Please make sure you will be able to attend the appointment before booking in as there is limited number of places available!