Terms and Conditions
Please NOTE we DO NOT do ”Colour boost/ Touch up” treatments on other technician’s work. Full price will be charged, unless there is a special promotion offered at that time.
Please note : sometimes to achieve perfect result ,shape or full density several top ups maybe required.The price depends on treated area.
Appointment only confirmed when deposit paid, no spaces will be kept.
Please arrive on time and please respect the minimum requirement in the Medical History form- no Aspirin and other blood thinning medicine minimum 24h before the treatment, no Coffee/ Black Tea minimum 3h before the treatment.
If you are late more than 15 minutes to your appointment, it will be at the practitioner’s discretion to decide if you can go ahead with your treatment that day. There can be no refunds on pre-paid treatment.
Please NOTE every time you are late to your appointment it affects the rest of the appointment times after yours. If you are more than 30 minutes late to your appointment you might loose your Booking. Fee and need to reschedule your appointment for another date as well as pay new Booking Fee towards the new appointment reservation.
If you have booked and wish to change or reschedule your appointment the DISCOUNT WILL NOT BE APPLIED NEXT TIME.
We would kindly ask that you do not bring small children/babies to your treatment appointment, unless someone can watch them in the waiting area outside the treatment room. We cannot focus on the procedure and constantly be interrupted. Likewise, if you do come accompanied by other adults. Kindly note they will have to wait in the area outside the treatment room.
Please make sure you will be able to attend the appointment before booking in as there is limited number is places available!
New clients appointments will be secured with a £50 booking deposit. It will be deducted from the treatment price and it guarantee the appointment.
If you wish to cancel your appointment, your booking fee will be charged and non-refundable.
If the cancellation is due to medical reason or other serious emergency, rescheduling the appointment will be accepted. No refund of your booking fee will be possible.
Please note: WE DO NOT ACCEPT Card Payments. You can do bank transfer with your full name as reference or pay by cash at the Clinic.